Career

Mastering Customer Relationship Management, Insights from a Seasoned Software Engineer

Mastering Customer Relationship Management, Insights from a Seasoned Software Engineer

In my long career in software engineering and management, I have worked in many different roles contributing to development, design and architecture, Customer soution advisor, cybersecurity SME, and product management. I enjoyed all the roles and in this short article I woule like to write about Customer Solution Advisor role. What I loved about this role was working with customers who faced tough problems. I got to see these challenges up close, which helped me stay updated with the latest technologies while solving these issues.